Shipping

We aim to despatch all orders successfully received on or before 12 (noon) UK time on the same
business day. Orders received after 12 (noon) UK time will be despatched on the following business
day.
Standard orders are sent using Royal Mail 48 (tracked). Express shipping is available, please select
this option at checkout. Please get in touch if you require your item urgently, or if you require an
alternative shipping method and we will do our best to help.
Delivery charges are calculated by our website and automatically applied to your order at checkout.
Orders are usually delivered Monday to Saturday (excluding bank holidays).
Please allow 3-5 days for delivery. If your order has not arrived within 5 working days, please
contact our Customer Service team on: office.caballoelite.ltd@gmail.com.

In the unlikely event that a product you have ordered is unavailable or out of stock, we will notify
you as soon as possible by email or telephone.
Please note that currently we can only ship to the UK.